Cisco Network Engineer

• Fantastic Stable Company
• Great Pay and Career Benefits
• Recession - What Recession ??!!

My client is looking for a Cisco Network Engineer please have a look at the below brief and apply for this exciting role if your skills suit.... 

Position Summary 

Provide advanced system planning, support and troubleshooting services.  Maintain constant contact with Customer Care Desk to ensure that services under contract conform to customer requirements.  The Vital Support Systems IP Telephony Network Engineer is responsible for all technical aspects of Cisco IP Telephony support. Our engineers provide a broad range of services in the assessment of customer’s voice and data network infrastructure requirements. These services include in-depth knowledge of the customer’s infrastructure and configurations.  The Engineer will be engaged with other divisional engineer resources to provide the appropriate resolution for our customers.  

Essential Duties & Responsibilities  

• Demonstrated experience with Cisco IP Telephony system configuration and support in both existing converged network and greenfield customer settings.  
• Application knowledge and production deployment of Cisco CallManger, CallManager Express, Unity, Unity Express,  IPCC Express, MeetingPlace, Emergency Responder, Legacy PBX Integration and Solarwinds.  
• Routing and Switching Background (CCNA, CCNP or equivalent).  
• End-to-end QOS knowledge across a Cisco LAN/WAN infrastructure  
• IPT WAN design experiences a plus.  
• Research and engineer technology based upon capacity or functionality requirements.  
• Implement tactical plans to meet the Companies and Customer timelines and insure minimal disruption to the Customer environment.  
• Speak and interact intelligently at an appropriate technical level for the audience being addressed.  A person in this position must be comfortable dealing with the various levels within the Customers organization.  
• Provide accurate, clear, concise documentation and assistance to others within the department when required.  
• Assistance with development of documentation for standards requirements within the department.  
• Perform all necessary functions associated with the implementation and integration of the customer’s technology environment.  
• Must have aggressive motivation to maintain existing certifications and obtain current vendor certifications outlined by your immediate manager. Assume responsibility for ensuring that a quality job is done right the first time, and promote teamwork.  
• Provide quality support and service for your customers, striving for continual improvement.  
• Assume additional responsibilities as required. 

Qualifications and Experience 

• 3-5 years supporting Cisco IP Telephony systems.  
• Skilled in using Visio and other network documentation software.  
• Strong communication skills (oral and written).  
• Valid Driver’s License and reliable transportation required. 

Education and/or Formal Training 

• Degree in Computer Science, Electronic Engineering, or equivalent – preferred.  
• Cisco Certification(s): CCVP, CCDP, CIPT, CCNA, CCNP – preferred. 

Knowledge and Skills  

• Monitoring/Remote Support: Experience in remote monitoring of system performance and remote client support.  
• Ability to work on assignments that are complex in nature and where considerable judgment and initiative are required in implementation and problem resolution.  
• Project Coordination experience is a benefit.  
• Ability to provide technical direction in a timely fashion, utilizing standard methodologies, that satisfy customer requirements. 

Working Environment 

• Traveling between customer job sites.  
• On-call duties with rotation.  
• Monthly maintenance schedule with rotation.  
• Some equipment installation. 

See full job details and apply on-line.